Retail Chocolate Shop & Café Deputy Assistant Manager

Job Type: Full-time.


Wage: £12.20 - £12.55 per hour depending on experience. (Rise tbc from April 2024)


Hours: 0845-1715

  • 40 hours per week; Monday to Saturday
  • Day's off - Tuesday & Sunday (there can be some flexibility in the weekday off)
  • Based in Woolmer Green, Hertfordshire


Day to Day Retail Responsibilities:

Working in tandem alongside the other deputy manager

Supervision of the shop, café and staff to ensure first class customer experiences. Shared duties, with the other deputy manager, include, but are not limited to:

  • Team: rotas, holidays and training and leading strong team morale. Supporting serving customers when busy.
  • Finance: Daily cashing up and reporting, responsible for money and processing petty cash, refunds and gift vouchers.
  • Stock: Responsible for managing stock levels including stock rotation and stock counts and supervise the display of stock.
  • Chocolate Experience Bookings: managing the booking system and liaise with the kitchen.
  • Online: Supervision of orders processed and updating products available.
  • Ordering consumables and café supplies and….
  • Responsible for overseeing cleanliness, food safety and health and safety compliance.
  • Keyholder


Qualifications and Requirements:

  • Retail or Hospitality managerial experience required, preferably high end
  • Strong leadership skills able to work by oneself and as part of a team
  • Exceptional customer service skills
  • Ability to manage and motivate a team efficiently
  • Good attention to detail, able to multitask & organise

Closing Date: 15th January 2024


To apply: email for an application form.

Call if any questions 01438 810 990.

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