Sales Assistant - Part Time

We are very excited to be expanding our team again to match our expansion of our chocolate experiences.

We are a family run chocolate shop and factory in Woolmer Green, Hertfordshire. Since 1911, The Secret Truffletier have been Master Manufacturers of Swiss Chocolate Gifts. With over a century of passion and experience we ensure excellent customer service and high quality products using only the very finest Swiss chocolate.

Hours of work

• Every Wednesday, Saturday and Sunday 8.45am to 5.15pm
• Overtime during busy seasons (in the run up to Christmas and Easter), and holiday cover

Pay:

depending on experience. Pro rata 28 days annual includes bank holidays and 50% staff discount.

Skills required

• Must be presentable and a strong communicator
• Excellent customer service skills
• Must have good spoken and written English
• Retail or food service experience is preferable but not essential
• Positive and motivational attitude
• Team player – Must be able to work well independently and as part of a team
• Ability to multitask
• Good attention to detail and organised
• Must have high standards of cleanliness
• A passion for good quality chocolate!

Daily Retail Responsibilities

• Serving in the coffee shop and clearing tables
• Running Experience bookings.
• Greeting & engaging with customers’ questions and queries
• Picking, Packing and sending of online orders.
• Managing stock, including stock rotation and stocktaking
• Contribute to ensuring Food Hygiene and Health & Safety Standards are upheld in this area by all team members
• Creating inspiring shop and café display of products.
• Support and training will be given

Benefits

• 30 minutes unpaid lunch accompanied by two 10 minutes paid tea breaks.
• 50% staff discount
• Workplace pension
• Free parking

Job Types: Part-time, Permanent